FAQ

After processing, your order will typically be shipped in 1-3 business days. You will be sent an email containing your tracking number and once your order has left our facility, it will be delivered to you in a maximum of 5 business days.

See our Shipping Policy

The typical lifespan of your hair extension will be about 4-6 months or up to a year, and with proper care it could last even longer.

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Brooklyn Hair is a company that designs and manufactures 100% real human hair extensions. Our sole mission is to provide the best bundle hair products to our valued customers at the lowest price possible.

Check our wholesale program

Yes, we do offer wholesale. If you have questions, feel free to send an email to support@brooklynhair.com and we will be sure to get back to you.

If you are not satisfied with an item that you have purchased and it is still in a resaleable condition, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, or other charges. See Our Return Policy “here”

With our exchange program here at Brooklyn Hair, we offer a one-time exchange within 30 days of your purchase. For more info, click here or you can fill out our return and exchange form here: Return My Order Page.

On average you will need about 3 bundles to do your full head.

Keep in mind however that there are a few key factors (such as hair length) that will have to be taken in to consideration for you to get the most accurate answer. See blog post “How many bundles do you need for a full head?” for further info.

The most recommendable first-time wig is a T-part wig, closure wig or a frontal wig. This is because when picking a first-time wig, it's always good to start off with something comfortable and convenient.

Click here to see all your options “What is the best wig for a beginner?”

Your bundles/wig should typically be washed every 2 to 4 weeks. Click here “How often should you wash your bundles?” for more info.

A lace part wig, sometimes referred to as a T-part wig, is a type of wig that has a defined part in the middle. These wigs are made with a small section of lace running 13 inches across the front of the wig to cover your entire hairline and are often accompanied by a 6” deep lace part running towards the back of the wig.

Well, the most important difference lies in the quality of the hair being sold. Brooklyn Hair sources superior products from credible sources that only supply high-quality 100% human hair. While on the other hand, though beauty supplies have a wider range of hair options, the quality of the hair is never guaranteed and the source is sometimes unknown. Continue reading here “Beauty supply hair vs Bundle stores” for more differences.

Bleaching the knots is a technique which involves the use of hair bleach and powder in order to lighten the dark knots on the base of your closures and frontals which will in turn give the impression that the hair is growing from your own scalp. Click here “How to bleach the knots” for more info.

For a quick removal process, you can effectively use an adhesive remover product; however, if you do not have any adhesive remover on hand you could also use Vaseline or use a cotton ball soaked in alcohol. After the removal process, you should also ensure that you thoroughly wash the area of your skin where the glue was placed in order to prevent any form of irritation.

Begin cutting the lace going straight across, starting from the corner nearest to your ear until all the excess lace is removed. If you are still unsure, click link for further instructions on “How to cut the lace.”