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Home Return And Refund Policy
Brooklyn Hair 30 Day Guarantee

OUR 30 DAY GUARANTEE

We want you to be fully satisfied with every item that you purchase from www.BrooklynHair.com If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, or other charges. See details below,

EXCHANGES

Wear it, dye it, even flat iron it. If you do not love your Brooklyn Hair, we offer one time exchange it within 30 days of purchase on bundle and closure products.

* All special sale Items such as 'First Weekend Sale', 'Bi-Weekly Sale' 'Clearance sale' items & 'All lace wigs' are not included with this program.

RETURNS

If you are not completely happy with your Brooklyn Hair before it is installed, we will refund your purchase if the bundle is unopened and the hair is in its original condition. The product must be in its original condition and packaging. Once your return has been received and inspected, we will issue a refund, less return shipping costs and a 15% re-stocking fee unless the product is defective or the return is a result of an error by Brooklyn Hair. Refunds will be provided in the same way that the initial payment was made.

* All special sale Items such as ''First Weekend Sale', 'Bi-Weekly Sale', 'Finial or Clearance Sale' items are not possible. All return policies are not applied for in-stores. Only online store

Want to Return or Exchange?

You can request return and exchange here: Go to Return My Order Page

Have more question?
+1 (718) 291-5810 11am - 7pm EST M-F
support@brooklynhair.com

Also See Our Return Policy Here

*We are not responsible for the lost packages after successfully delivered by carrier service. (Tracking Code and Confirmation of delivery)
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