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We want you to be fully satisfied with every item that you purchase from 
  If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, or other charges. See details below,


 Wear it, dye it, even flat iron it. If you do not love your Brooklyn Hair, we offer one time exchange it within 30 days of purchase on bundle and closure products.

 * All special sale Items such as 'finial or clearance sale' items & 'full lace wigs' are not included with this program.   



If you are not completely happy with your Brooklyn Hair before it is installed, we will refund your purchase if the bundle is unopened and the hair is in its original condition.  

* All special sale Items such as 'finial or clearance sale' items are not possible.


Want to Return or Exchange? Go to ➡️ Return My Order Page


Have more question?

 +1 (718) 291-5810 11am - 7pm EST M-F

Also See Our Return Policy Here 

*We are not responsible for the lost packages after successfully delivered by carrier service. ( Tracking Code and Confirmation of delivery )